Table Type: Realtime Data
This table contains the current (real-time) conversation status for all users in the system.
Columns
| Column | Type | Modifiers | Notes |
|---|---|---|---|
| user_id | string | Primary Key | The ID of the user |
| conversation_id | string | Primary Key | The ID of the conversation |
| recording_state | string | The Recording State of conversation | |
| address | string | The address of the conversation | |
| external_tag | string | The External tag of the conversation | |
| utilization_label_id | string | The Utilization Label Id | |
| secure_pause | boolean | Whether the conversation is in secure_pause recording or not | |
| state | string | The state of the conversation. One of alerting, dialing, contacting, offering, connected, disconnected, terminated or none. | |
| connected_time | datetime | The time the conversation was connected | |
| direction | string | The direction of the conversation. One of inbound, outbound or null. | |
| media_type | string | The media type of the conversation. One of chat, email, message, socialexpression or video. | |
| db_last_updated | datetime | The last time this record was updated in the database |