routing_skill

Table Type: Metadata

This table contains the skill definitions for routing interactions.

Columns

Column Type Modifiers Notes
id string Primary Key The ID of the skill
db_last_updated datetime The last time this record was updated in the database
db_when_created datetime The time this record was created in the database
db_when_deleted datetime The time this record was deleted in the database or NULL
state string The status of the skill - one of: active, inactive or deleted
name string The name of the skill
date_modified datetime The date the skill was last modified

Actions and Background Tasks

Actions