Table Type: Metadata
Contains the WFM business unit activity codes.
Columns
| Column | Type | Modifiers | Notes |
|---|---|---|---|
| business_unit_id | string | Primary Key | The business unit id that this activity code belongs to. |
| id | string | Primary Key | The activity code id. |
| db_last_updated | datetime | When this record was last updated in UTC. | |
| db_when_created | datetime | When this record was created in UTC. | |
| db_when_deleted | datetime | When this record was deleted in UTC. NULL if not deleted. | |
| category | string | The category of the activity code - one of: OnQueueWork, Break, Meal, Meeting, OffQueueWork, TimeOff, Training, Unavailable or Unscheduled | |
| name | string | The name of the activity code. | |
| active | boolean | Whether the activity code is active. | |
| default_code | boolean | Whether the activity code is the default code for its category. | |
| length_in_minutes | int32 | The length of the activity code in minutes, if applicable. | |
| counts_as_paid_time | boolean | Whether the activity code counts as paid time. | |
| counts_as_work_time | boolean | Whether the activity code counts as work time. | |
| agent_time_off_selectable | boolean | Whether the activity code is selectable by agents for time off. | |
| counts_towards_shrinkage | boolean | Whether the activity code counts towards shrinkage. | |
| planned_shrinkage | boolean | Whether the activity code is considered planned shrinkage. | |
| interruptible | boolean | Whether the activity code is interruptible. |