Stored Procedures

Stored Procedures can be called like actions.

Stored Procedure Description
aggregate_queue_stats constructs aggregated queue statistics
aggregate_user_stats constructs aggregated user statistics
delete_logs_before_date Implements a retention policy for log data
delete_old_finished_conversations Removes stale realtime data from the queue_conversation_detail tables
delete_records_before_date Implements a retention policy for analytics data
upsert_queue_aggregations_seconds Calculates a histogram of abandoned, answered, and flowed-out interactions.