failed_transcript

Table Type: Recording

Contains the transcripts that were not returned by Genesys, for retrying later. This table is populated by the transcripts action.

Columns

Column Type Modifiers Notes
conversation_id string Primary Key The conversation id of the transcript.
db_last_updated datetime When this record was last updated in UTC.
db_when_created datetime When this record was created in UTC.
attempts int32 Required The number of attempts to retrieve the transcript.

Actions and Background Tasks

Actions