Table Type: Metadata
Contains the Divisions. Divisions are used to provide security areas within the contact centre, so that users are unable to view or use entities that are in divisions they are not
allowed to access.
Columns
| Column | Type | Modifiers | Notes |
|---|---|---|---|
| id | string | Primary Key | The unique identifier of the division. |
| db_last_updated | datetime | When this record was last updated in UTC. | |
| db_when_created | datetime | When this record was created in UTC. | |
| db_when_deleted | datetime | When this record was deleted in UTC. NULL if not deleted. | |
| name | string | The name of the division | |
| description | string | The description of the division | |
| home_division | boolean | There is a single 'home division' in the organisation. This is the division first created along with the organization. |
Related Tables
- flow_outcome
- queue
- wrapup_code
- organization_presence_definition
- campaign
- user
- team
- contact_list
- external_contact
- business_unit
- management_unit
- conversation_division
- schedule_group
- schedule