Table Type:
Contains the feedback for articles.
Columns
| Column | Type | Modifiers | Notes |
|---|---|---|---|
| application_type | string | The type of application the feedback was given from - one of: Assistant, Botflow, Messengerknowledgeapp, Smartadvisor, Supportcenter | |
| comment | string | The comment provided by the user. | |
| conversation_context_media_type | string | The media type of the conversation context - one of: Unknown, Callback, Chat, Cobrowse, Email, Message, Screenshare, Video, Voice | |
| date_created | datetime | ||
| document_id | string | The ID of the document this feedback is for. | |
| document_variation_id | string | The variation ID of the document this feedback is for. | |
| document_version_id | string | The version ID of the document this feedback is for. | |
| knowledgebase_id | string | The ID of the knowledgebase this feedback is for. | |
| polled | boolean | Indicates whether the user was polled for feedback. | |
| query_type | string | The type of query that led to this feedback - one of: Unknown, Article, Autosearch, Category, Manualsearch, Recommendation, Suggestion, Expandedarticle | |
| rating | string | The rating given by the user - one of: Unknown, Positive, Negative | |
| reason | string | The reason for the rating - one of: Documentcontent, Searchresults | |
| search_id | string | The ID of the search that led to this feedback. | |
| session_id | string | The ID of the conversation session this feedback is for. | |
| state | string | The state of the feedback - one of: Draft, Final | |
| user_id | string | The ID of the user who gave the feedback. | |
| db_last_updated | datetime | The time the record was last updated in the database in UTC | |
| db_when_created | datetime | Required | The time the record was created in the database in UTC |
| db_when_deleted | datetime | The time the record was deleted in the database in UTC or NULL | |
| id | string | Primary Key | The unique id for this entity |