Table Type: Historical Data
Contains all the audit log messages. The service_name field can be any of the following:
- Telephony
- TaskManagement
- WebDeployments
- AnalyticsReporting
- Outbound
- AgentConfig
- Supportability
- LanguageUnderstanding
- ContentManagement
- PeoplePermissions
- Presence
- SCIM
- Architect
- ContactCenter
- Quality
- SpeechAndTextAnalytics
- PredictiveEngagement
- Knowledge
- Coaching
- Learning
- EmployeeEngagement
- WorkforceManagement
- Limits
- Routing
- Triggers
- ProcessAutomation
- NerService
- ResponseManagement
- Gamification
- Callback
- EmployeePerformance
- NumberPurchasing
- Groups
- Emails
- Integrations
- Onboarding
- Datatables
- Directory
- Webhooks
- Marketplace
- Messaging
- Scripter
- ExternalContacts
- SocialListening
- LogCapture
- Billing
- GDPR
- JourneyAnalytics
Columns
| Column | Type | Modifiers | Notes |
|---|---|---|---|
| id | string | Primary Key | The unique identifier of the audit log message. |
| level | string | The level of the audit log message. USER, SYSTEM or GENESYS_INTERNAL. | |
| status | string | The status of the audit log message. SUCCESS, FAILURE or WARNING | |
| user_home_org_id | string | The home organization of the user that triggered the audit log message. | |
| user_id | string | The user_id of the user that triggered the audit log message. Note that this will only match records in the users table if their home organisation is the same as this (i.e. external support users can also perform actions that are audited). | |
| user_name | string | The user name of the user that triggered the audit log message. This will be populated even if the user is not in this organization. | |
| client_id | string | The OAUTH client_id of the client that triggered the audit log message. | |
| remote_ip_addresses | string | The remote IP address(es) of the client that triggered the audit log message. If more than one IP address, they will be listed in this field seperated by commas | |
| service_name | string | The name of the service that the audit log message is from. | |
| event_date | datetime | The date and time of the event that triggered the audit log message in UTC. | |
| localizable_message_code | string | The localizable message code of the audit log message. | |
| message | string | The message of the audit log message. | |
| message_with_params | string | The message with parameters of the audit log message. | |
| action | string | The action of the audit log message. | |
| entity_id | string | The entity_id of the entity that the audit log message is about. | |
| entity_name | string | The entity_name of the entity that the audit log message is about. | |
| entity_type | string | The entity_type of the entity that the audit log message is about. | |
| application | string | The application that the audit log message is from. | |
| initiating_action_transaction_id | string | The transaction ID of the initiating action that caused this audit log message. | |
| initiating_action_context | string | The context of the initiating action. | |
| transaction_initiator | boolean | Whether this audit log message was the initiator of the transaction. | |
| db_last_updated | datetime | When this record was last updated in UTC. |