Extracts wrapup codes from Genesys. Wrapup codes are stored in the wrapup_code table.
This action also stores the system standard wrap codes.
YOu can pass a division id to extract wrapup codes for a specific division.
Parameters
| Parameter | Description | |
|---|---|---|
| division_id | Optional | The division id to extract wrapup codes for |
Tables Affected
Variables Set
No variables set.
Permissions needed
- routing:wrapupCode:view
Examples
- wrap_codes()