Extracts Queue Members from Genesys. Requires queue() action to be run first. Queue Members are stored in the queue_member table.
Only stores the the Joined field when a new user is made a member of the queue. The realtime_queue_members() should be used if you need real-time visibility of which members are activated/deactivated (joined) on which queue that they are a member of.
Parameters
No parameters.
Tables Affected
Variables Set
No variables set.
Permissions needed
- routing:queue:view or routing:queue:edit or routing:queue:readonly or routing:queueMember:manage
Examples
- queue_members()