Extracts contact list contents from Genesys. Stores the contact list in the Dynamic Database, under a table with the name of the contact list.
To use this action, you will need a seperate database, configured as a Dynamic Database using the DYNAMIC_SQL_PARAM configuration. This must be the same type of database as your main CX Vizz Database (Microsoft SQL or Postgres).
The contact list will be stored in a table with the same name as the contact list. The columns in the table will be the columns in the contact list, and will include all custom fields defined in the contact list.
The table will have a primary key of inin-outbound-id.
Parameters
| Parameter | Description | |
|---|---|---|
| contact_list_ids | Required | The ID of the contact list to extract |
Tables Affected
Variables Set
No variables set.
Permissions needed
- outbound:contactList:view
Examples
- contact_list_contents()
- contact_list_contents( contact_list_ids = '6DC4B01F-21AA-4C5D-A2A4-4C73BF9D3F7E,1C21558D-E643-4BCF-853C-975353D610BE'