wfm_agent_schedules

Extracts WFM Agent Schedules from Genesys. Agent Schedules are stored in the 'agent_schedule' table.
This action requires the business units to be populated, via the wfm_business_units action.

Parameters

No parameters.

Tables Affected

• agent_schedule

Variables Set

No variables set.

Permissions needed

• wfm:schedule:view or wfm:publishedSchedule:view

Examples

• agent_schedules()