knowledgebase

Extracts knowledgebases from Genesys. Knowledgebases are stored in the knowledge_base table.

Parameters

No parameters.

Tables Affected

• knowledge_base

Variables Set

No variables set.

Permissions needed

• knowledge:knowledgebase:view
• knowledge:category:view
• knowledge:label:view
• knowledge:document:view

Examples

• knowledgebase()