Extracts presence definitions from Genesys. Presence definitions are stored in the organization_presence_definition table.
Parameters
| Parameter | Description | |
|---|---|---|
| division_id | Optional | The division ID to extract presence definitions from. If not provided, all divisions will be extracted. |
Tables Affected
Variables Set
No variables set.
Permissions needed
- presence:presenceDefinition:view
Examples
- presence_definitions()