workitem_custom_field

Table Type: Historical Data

Contains one row per custom field on a Genesys Cloud workitem.

The val column stores a report-friendly string representation. The value_json column keeps the full serialized value for complex custom field types.

Columns

Column Type Modifiers Notes
workitem_id string Primary Key The workitem id.
name string Primary Key The custom field name.
db_last_updated datetime When this record was last updated in UTC.
db_when_created datetime When this record was created in the database.
val string The custom field value as a report-friendly string.
value_json string The custom field value serialized as JSON.
value_type string The .NET or JSON token type of the custom field value.

Actions and Background Tasks

Actions