conversation_survey_answer

Table Type: Historical Data

Contains the survey answers for a conversation.

Columns

Column Type Modifiers Notes
conversation_id string Primary Key
survey_id string Primary Key
question_group_id string Primary Key
question_id string Primary Key
answer_id string Primary Key
score int32 Unweighted score of the question
marked_na boolean True when the evaluation is submitted with a question that does not have an answer. Only allowed when naEnabled is true or if set by the system
system_marked_na boolean If markedNA is true, systemMarkedNA indicates whether it was marked by a user or by the system due to visibility conditions. Always false if markedNA is false.
assisted_answer_id string AnswerId found with evaluation assistance conditions
nps_score int32 NPS score provided for the question if it is a NPS question
nps_text_answer string Free text answer provided for the question if it is a NPS question
free_text_answer string Free text answer provided for the question if it is a free text question
db_last_updated datetime

Actions and Background Tasks

Actions