speech_text_category

Table Type: Historical Data

This table stores the speech and text analytics categories detected for a conversation.

Each row represents one detected category for one conversation. The category metadata is stored alongside the conversation id to support querying and auditing of extracted category data.

Columns

Column Type Modifiers Notes
id string Primary Key The unique identifier for the conversation category row.
db_last_updated datetime When this record was last updated in UTC.
db_when_created datetime When this record was created in UTC.
db_when_deleted datetime When this record was deleted in UTC. NULL if not deleted.
conversation_id string The conversation id.
category_id string The detected category id.
name string The detected category name.
description string The detected category description.
interaction_type string The category interaction type.
criteria_json string The category criteria serialized as JSON.

Actions and Background Tasks

Actions